Frequently asked questions
General Questions
Are your materials better than others?
Yes, for professional work. AmeraLabs resins are formulated for specific purposes like engineering prototypes, dental models, and detailed masters. They provide strong mechanical properties, low shrinkage, and consistent batches at good prices. See the TDS for each product to compare tensile strength, elongation, and curing data.
Will AmeraLabs resins work with my printer?
Yes, on most 385–410 nm LCD, MSLA, DLP, and LED printers, including Anycubic, Elegoo, Phrozen, Prusa, and Asiga. Recommended starting settings are in the TDS or on our site. Third-party resin support is required in your slicer. AmeraLabs resins may not suit PDMS vat printers. If unsure about compatibility, contact support.
What wavelength does your resin cure at?
All resins cure from 225 nm to 420 nm UV light, with peak absorption at 365 nm. This fits the 385–410 nm range on most consumer and professional LED, LCD, and DLP printers today.
Can your resin be used for casting?
No casting resin is available yet. Email us and we will notify you when a castable version is ready.
I did not find what I need. Can you develop UV materials for my specific requirements?
Yes, we accept business custom requests for UV materials. We can create new formulations or adjust existing ones in reasonable volumes. Development can take months to years depending on specifications and testing. Contact us with details.
Shipping, Customs, and Taxes
Do you ship to my country?
Yes, worldwide except countries under EU export restrictions or sanctions (such as North Korea, Iran, Russia, and Belarus). Shipping options show at checkout. Check our local reseller options for alternatives.
Do I have to pay any customs fees?
No customs fees from us. Your local customs may add duties or import fees based on your country. EU orders usually have no extra customs charges. Any fees are paid directly to your customs office.
Do I have to pay any tax/VAT?
EU customers pay 21% VAT. EU VAT-registered businesses can get exemption by providing their VAT number during checkout (or contact us beforehand). Non-EU customers pay no VAT from us, but local customs duties or taxes may apply.
How much does shipping cost?
Shipping cost shows at checkout based on your address and method. We use tracked post office delivery for the lowest cost. Faster UPS is available. Review the final amount before purchase.
When are orders shipped?
Orders ship in 1–3 business days. We send a tracking number after shipment. Delivery times can vary due to holidays, weather, or carrier issues. We ship fast from Lithuania as soon as possible.
How fast can I get resin delivered?
From Lithuania (EU): EU delivery in 3–7 business days; international in 7–14 business days. All shipments are tracked. Check resellers for local faster options.
Resin Handling, Storage, Safety, and Troubleshooting
Does your 3D printing resin have an expiration date?
Yes, we set a 1-year expiration from production. When kept cool, dry, and dark, it often lasts longer (unopened 12–24 months; opened 6–12 months). Check the batch date on the bottle label.
How should I store the resin?
Store at 15–25 °C, in a dry and dark place. Keep containers tightly closed and locked. Resin can stay in the vat short-term under the same conditions. Avoid temperatures above 30 °C. Do not pour unused vat resin back into the bottle to prevent contamination – use glass or HDPE containers if needed.
Are there any handling requirements?
Wear nitrile gloves, a proper respirator (with organic vapor cartridges), and safety glasses. Work in a well-ventilated space. Avoid skin and eye contact. Our resins have low smell but follow standard resin safety protocols.
What happens if resin gets on my skin?
It can irritate or sensitize the skin. Wash immediately with soap and water (do not use solvents). Seek medical advice if irritation persists. Always use protective gear to prevent contact.
Can I print food containers or toys for kids?
No. Resins are not tested or approved for food contact or toys. Never ingest uncured resin. Cured parts should not be used where ingestion is a risk. Follow all safety rules.
How should I safely dispose of uncured resin and lab waste?
Never pour down drain as it pollutes water. Cure waste in thin layers under UV light or sunlight until fully solid, then dispose of as regular plastic or hazardous waste per local regulations. Evaporate contaminated IPA (isopropyl alcohol) outdoors or through a licensed hazardous waste service. Use gloves, glasses, respirator, and ventilation.
Why did my resin get thick and stop printing well?
Exposure to air/light causes degradation over time, increasing viscosity. Store properly at 15–25 °C in the dark, reseal tightly after use, and shake well before printing. If the vat resin has been idle for more than a day, mix it before printing. Avoid temperatures below 20 °C and above 30 °C.
How do I know if my resin has gone bad?
Signs include higher viscosity (thickening), separation that won’t remix even after shaking, or consistent print failures (e.g., poor adhesion or incomplete curing). Check the batch date – if remixing fails or issues persist, replace the resin.
Why do my prints vary batch to batch?
Many imported resins suffer from inconsistent quality due to white-labeling or variable manufacturing. AmeraLabs resins are EU-made in Lithuania with full REACH compliance and rigorous batch testing for consistency. This ensures reliable mechanical properties and predictable results without surprises.
Achieving Consistent Results and Product Recommendations
How do I achieve consistent results across production runs?
Use the initial settings, calibrate with the AmeraLabs Town model, store resin at 15–25 °C, shake before use, and filter the vat if needed. Our resins offer excellent batch-to-batch consistency for professional work.
What resin is recommended for miniatures and tabletop gaming?
TGM-7 is the best fit for miniatures and tabletop gaming. It provides high detail capture, toughness, flexibility, and impact resistance for durable gaming minis. Check the printing guide for best results.
What resin is recommended for engineering prototypes and functional parts?
XVN-50 is ideal for engineering prototypes and functional parts, offering durability, flexibility, accuracy, and good surface finish. For rubber-like flexible parts (e.g., gaskets, seals, living hinges), consider FLX-300 (Shore 44A hardness, excellent rebound). Learn more about mechanical properties on our site.
Which resin is best for dental models?
DMD-21 (for LED printers) and DMD-31 (for DLP printers) provide high accuracy and stability for dental models, orthodontic aligner models, diagnostic models, and wax-ups. GVA-26 works well for gingival masks (realistic appearance, Shore A 37 hardness).